Carers told us what matters.

Carers are at the centre of the out-of-home care system, supporting thousands of children and young people across NSW.

Through ACWA’s Carer Survey, 858 carers shared their experiences of what helps, what gets in the way, and what needs to change.

The message is clear.

→ Carers need the right information before a placement
→ Support needs to be timely and practical
→ Carers need to be heard and included as part of the team

A quick snapshot of what carers told us

The Carer Survey Visual Summary brings together key insights in a simple, accessible format. It highlights where gaps exist and what supports stronger, more stable placements.

Why this matters

When carers are informed, supported and included, placements are more stable and children experience better outcomes.

Download the visual summary

Download the ACWA Carer Survey Visual Summary

A practitioner toolkit, built from these insights, will be released soon to support everyday practice.