ACWA is embarking on developing the organisation’s 2025–2027 Strategic Plan with the ACWA Board, staff and member representatives. In preparation for this process, we invited staff and members to respond to a survey designed to gather feedback on our performance over the last two years and get a sense of where we might best focus our efforts over the next three years. We’d like to thank the 75 member and staff respondents who generously gave their time to completing this survey, the summary results of which are published below.

ACWA will use the results of this stakeholder survey, along with input from other consultation exercises, to inform its strategic planning and future directions. We always welcome feedback from our members, staff and other stakeholders. If you have questions, comments, or would like to provide feedback, please contact Kate Spalding, Senior Project Manager, at kate@acwa.asn.au or on 0447 007 800.

ACWA’s strengths (number of mentions)

Performance on key strategic areas (% of respondents)

Advocacy strategies rated important or extremely important (% of respondents)

Sector development strategies rated important or extremely important (% of respondents)

Top 5 issues facing the child and family sector (number of mentions)

What could ACWA do differently in order to remain effective? (number of mentions)

Respondent quotes

“ACWA has demonstrated exceptional leadership in advocating for policy changes and improved support systems for children and families.”

“ACWA has been a strong, reliable voice for the sector, engaging effectively with policy-makers and championing critical issues affecting vulnerable children and families. By leveraging data-driven insights and fostering strategic partnerships, ACWA has influenced significant discussions that resonate throughout the sector.”

“I think Sector Development and training can be strengthened further.”

“Listening to the members and bringing members together on a regular basis is extremely important. This helps the members but ensures that ACWA are hearing directly from the members.”